Privacy Policy

Current Data Collection

During this pre-launch period, we collect and process the following limited information:

• Email addresses through our waitlist registration
• Names and tennis experience levels (optional)
• USTA ratings for skill matching (optional)
• Basic website analytics and usage patterns
• Contact form submissions and inquiry details

How We Use Your Information

• Manage our product waitlist and early access program
• Send development updates and launch announcements
• Improve our website experience and user interface
• Understand user interest and feature requests for our platform
• Communicate about launch timing and beta opportunities
• Provide customer support and respond to inquiries

Data Protection

We implement industry-standard security measures to protect your information:

• Secure data storage with encrypted databases
• Encrypted communications and secure API endpoints
• Access controls and authentication protocols
• Regular security reviews and vulnerability assessments
• Compliance with data protection regulations

Your Rights

You have the following rights regarding your personal data:

• Request access to your data and understand what we collect
• Update your email address or profile information
• Unsubscribe from communications at any time
• Request data deletion and account removal
• Ask questions about our data practices and policies
• File complaints with relevant data protection authorities

Cookies and Analytics

We use cookies and similar technologies to improve your experience:

• Essential cookies for website functionality and security
• Analytics cookies to understand usage patterns (with your consent)
• Performance cookies to optimize loading and navigation
• You can manage cookie preferences through our consent banner

Future Privacy Policy

When we launch our full platform, we will:

• Publish our comprehensive privacy policy covering all features
• Notify all waitlist members of any policy updates
• Request explicit consent for new data collection practices
• Provide detailed information about platform data usage
• Offer granular privacy controls and data management tools

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at privacy@ralle.app or through our contact form.